Frequently Asked Questions

The basic documents required in the process of legalizing your stay in Poland include:

– Application with the necessary attachments

– Passport

– Passport photos

– Confirmation of payment of fees

– Confirmation of the purpose of stay in Poland

– Confirmation of place of residence

– Confirmation of having financial means to live in Poland

The remaining documents are individual depending on the type of application submitted and can be found on the official websites of the relevant voivodeship offices.

By using the Karta Pobytu portal, you will receive an individual list of documents to prepare, taking into account the basis for submitting your application and the city of application.

Theoretically, the process of granting a temporary residence permit takes up to 3 months, plus the period necessary to print the residence card.

In practice, however, this time is different for each voivodeship and due to the heavy workload of offices, it may exceed 12 months. When preparing documents with our application, you can be sure that you will be prepared very well, which will increase your chances of receiving a residence card in the shortest possible time.

Yes, with the exception of Ukrainian citizens who came to Poland after February 24, 2022 and are still using the so-called temporary protection, the application prepared with our help will have to be submitted in person to the office. Our offer includes personal assistance from our specialists who can accompany you to the office. They will act as a translator, but will also help you submit all the documents to make the process as simple as possible for you.

Yes, we support all types of residence permit applications. With us, you will also obtain a permanent residence permit (and a permanent residence card) and a long-term EU resident permit (and an EU long-term resident card).

The residence permit and residence card cannot be extended. If you need to extend your temporary residence permit and temporary residence card, you must submit a new application, in which you can of course count on our help.

We do not offer a personal consultation in our office, but an online video consultation is available, which you can find on our main website, before logging in to your account.

The Karta Pobytu platform processes applications from all over Poland. Remember that in most circumstances, in order to apply for a residence card, it is necessary to be in Poland at the time of submitting the application.

Using this portal, you will only receive support in the process of applying for a residence card. For assistance in other areas of immigration law, please visit our partner’s website www.mobirel.com.

If you use our help only in preparing your application, you cannot count on a refund in the event of a negative decision. Among the support packages we offer, you will also find full service, including preparation of all necessary documents, our personal assistance at the office, and representing you before the office as a proxy. With this package, we periodically offer a satisfaction guarantee and a refund in case of a negative decision.